A bemused client has e-mailed to ask if I am up all through the night - posting information and responding to queries on the Action 4 Equality blog site.
Why? Because the time of some of the postings show up as being written in the wee small hours of the morning - 4.02 am or 5.45 am - which on the face of things suggests either a bad case of insomnia or an attitude towards work that borders on the obsessive.
But the truth is much more boring and prosaic.
The Action 4 Equality site is hosted by Google - and the server that's used is located somewhere in the USA - so the times are recorded somewhere far across the Atlantic Ocean - not in good old Greenwich Mean Time!
We take pride in delivering a high level of service to clients and potential clients - by responding to enquiries and dealing with issues as quickly as possible.
Many people kindly tell us that - compared to the trade unions - Action 4 Equality provides a Rolls Royce level of service, which is good to hear.
But a 'round the clock' 24/7 operation would be pushing things a bit far - even for us.
Tuesday, 13 May 2008
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